We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Download file wont delete

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I was downloading some video files and stopped 2 of them. The problem is these two files have now left 2 0kb files on my hdd with the exact same name and I cant delete them. I've tried closing firefox, deleting from command prompt, deleting from safe mode, it wont let me rename or move the files. I've tried Lockhunter and other programs, but they dont work as nothing is locking the file or using it. They arent read only either. Something went wrong with firefoxes downloading of them. When I try to delete them I get the message that the file is not located on the drive and find the correct path. I really hope someone can help me.

I was downloading some video files and stopped 2 of them. The problem is these two files have now left 2 0kb files on my hdd with the exact same name and I cant delete them. I've tried closing firefox, deleting from command prompt, deleting from safe mode, it wont let me rename or move the files. I've tried Lockhunter and other programs, but they dont work as nothing is locking the file or using it. They arent read only either. Something went wrong with firefoxes downloading of them. When I try to delete them I get the message that the file is not located on the drive and find the correct path. I really hope someone can help me.

Chosen solution

Typically after hours of finding no useful method of deleting it and creating this post, I suddenly find a method that works within seconds...

Install winrar, rightclick on problem file and select Add to archive. On the right side of the new window click on the small box next to Delete files after archiving and OK. All fixed. Hope this helps others.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Typically after hours of finding no useful method of deleting it and creating this post, I suddenly find a method that works within seconds...

Install winrar, rightclick on problem file and select Add to archive. On the right side of the new window click on the small box next to Delete files after archiving and OK. All fixed. Hope this helps others.

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.