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In unified view I can see all accounts but one.

  • 2 replies
  • 2 have this problem
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  • Last reply by Flisp

Flisp
Flisp
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I have 6 mail-accounts in Thunderbird. All showing upp in the unified view BUT ONE! This one has in all respects I can find the exact same settings as some of the other accounts. It is one of several alias, same server, same domain, same port, same everything. I have tested to right click on the INBOX, an include this account i global search. In Tools > AccountSetting > Serversettings > Advanced "INBOX." is set as personal namespace. Any suggestions, someone?

I have 6 mail-accounts in Thunderbird. All showing upp in the unified view BUT ONE! This one has in all respects I can find the exact same settings as some of the other accounts. It is one of several alias, same server, same domain, same port, same everything. I have tested to right click on the INBOX, an include this account i global search. In Tools > AccountSetting > Serversettings > Advanced "INBOX." is set as personal namespace. Any suggestions, someone?

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Matt
Matt
  • Moderator
  • Top 10 Contributor
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On the toolbar > Help > Troubleshooting Information -> Show Folder button to display the profile in explorer or finder. Close Thunderbird

open the mail folder Delete the folder smart mailboxes in the mail folder. Restart Thunderbird.

That will force the recreation of the whole unified folder settings.

Flisp
Flisp Question owner
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Thanks Matt. It did, however, not solve the problem. The one account refuses to show up in the unified INBOX. I deleted every smart mailbox folder I could find on my computer. Thunderbird created a new smart mailbox folder on restart. With the exeption of Templates.msf all files have a size of 0 kB. For other users that want to try that solution: Once you have opened the Firefox profile folder you have to move upp to Roaming and then down again to Thunderbird > Profiles to find Thunderbirds mail folder.

Any other suggestions?

Modified by Flisp