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keep getting another browserr and web page over and over and i am about to give up on mozilla fox!

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

chermanson
chermanson
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almost every other day i get the same browser/ web page and i have to refresh your page, i can't get rid of it as it doesn't appear on my computer programs to uninstall! i get pc convertor my way and therefore have to refresh your page much too often and slows me down. thanks, Bill Hermanson


.edited email from public and search/spam bots as nobody here does support by email.

almost every other day i get the same browser/ web page and i have to refresh your page, i can't get rid of it as it doesn't appear on my computer programs to uninstall! i get pc convertor my way and therefore have to refresh your page much too often and slows me down. thanks, Bill Hermanson .edited email from public and search/spam bots as nobody here does support by email.

Modified by James

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FredMcD
FredMcD
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Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

Please explain the problem in detail.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.