Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Both uninstallating methods does not work completely, either method the plugins still remain and those are the problems, i'm tring to acheive a fresh install

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

I have attempted both mozilla support methods: normal uninstall (thru Programs & Features) & manually deleting the Firefox folder. Either option upon a new install that appears new until you look at the plugins and extensions and they always still remain. i need to completely remove the program, all settings and folders that seem to have a stronghold that just wont go away.

I have attempted both mozilla support methods: normal uninstall (thru Programs & Features) & manually deleting the Firefox folder. Either option upon a new install that appears new until you look at the plugins and extensions and they always still remain. i need to completely remove the program, all settings and folders that seem to have a stronghold that just wont go away.

All Replies (1)

more options

Plugins are from programs that Firefox finds already on your system.

An extension without a Remove button is really a plugin. The only way to remove a plugin is to remove its program from your system. However, you can disable extensions and plugins if you want.