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Header overflow error

  • 5 replies
  • 1 has this problem
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  • Last reply by FredMcD

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When I try to load a webpage that is part of a secure message group, I am getting a "Header overflow" error and the message does not open. I can go to the main website fine and open all content except the message boards. I had been using FireFox on Win XP when the problem first started. Initially Win 10 on a different computer worked, but now I am getting the same error message. If I use IE the messages open fine.

When I try to load a webpage that is part of a secure message group, I am getting a "Header overflow" error and the message does not open. I can go to the main website fine and open all content except the message boards. I had been using FireFox on Win XP when the problem first started. Initially Win 10 on a different computer worked, but now I am getting the same error message. If I use IE the messages open fine.

All Replies (5)

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Separate Issue; Your System Details shows;

Extensions

Pocket 1.0.4 (firefox@getpocket.com) Pocket 3.0.6.1-signed (isreaditlater@ideashower.com)
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.


Please provide a public link that we can check out.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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Running in Safe Mode does not correct the error.

I do not know how to provide a public link, but I will if you can provide details.

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What is the link you are using? Is a password required? Do Not give anyone your user/password.

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Yes, It is a password protected site. I can access the main site, and all linked content on the site, except the community message boards. When I try to go to the message boards, I get the "Header overflow" error and the message does not open. Since IE 11 works fine, I wonder if is coding that is incompatible with FireFox? Is that a posibility?

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Please provide a link to the site, and how to get to the message boards.

I've called for more help.