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Firefox has almost stopped working with https://my.moneydashboard.com

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by harrym1byt

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I was using it fine prior to the last two Firefox updates, but now it has become almost impossible to use. I can use Edge at the same time and Edge works fine with DB. I use DB with several bank accounts, which involves my refreshing each account in a separate process on the DB site. Sometimes Firefox just stops, sometimes it refreshes properly, sometimes it leaves the account refresh buttons off the page.

It should be the work of a few minutes to get all of my accounts refreshed and accurate, but now using Firefox it can take numerous attempts and can take over an hour.

I was using it fine prior to the last two Firefox updates, but now it has become almost impossible to use. I can use Edge at the same time and Edge works fine with DB. I use DB with several bank accounts, which involves my refreshing each account in a separate process on the DB site. Sometimes Firefox just stops, sometimes it refreshes properly, sometimes it leaves the account refresh buttons off the page. It should be the work of a few minutes to get all of my accounts refreshed and accurate, but now using Firefox it can take numerous attempts and can take over an hour.

All Replies (2)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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It did seem a little better - I managed to refresh all but one account, before I had to log out and back in to recover DB's functionality.