We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox patch ask to download but my avg says it's a virus and won't let me

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by kitch

more options

Usually playing farmville on facebook and it will pop up to download firefox\patch(2.)js......but when I try to download my AVG anti-virus says it's a threat and removes it.What should I do ?

Usually playing farmville on facebook and it will pop up to download firefox\patch(2.)js......but when I try to download my AVG anti-virus says it's a threat and removes it.What should I do ?

Chosen solution

hi kitch, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

hi kitch, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update

more options

thank you so much for this information....now I know