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Can't install any add-ons

  • 2 replies
  • 4 have this problem
  • 7 views
  • Last reply by FredMcD

imrazor
imrazor
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When I click on the button to add an extension/add-on, I get a small window in the upper left hand corner of Firefox that shows the download progress, along with a Cancel button and a grayed out Install button. When the download reaches 100%, the Install button never lights up. I've tried to install Adblock Plus several times, as well as a few other add-ons all with the same results.

When I click on the button to add an extension/add-on, I get a small window in the upper left hand corner of Firefox that shows the download progress, along with a Cancel button and a grayed out Install button. When the download reaches 100%, the Install button never lights up. I've tried to install Adblock Plus several times, as well as a few other add-ons all with the same results.

Chosen solution

Never mind, updating Firefox to version 48 fixed the problem. The reason I didn't try that previously was that Help>About Firefox reported that the previously installed version, 47, was the most current in spite of ver. 48 being available.

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imrazor
imrazor Question owner
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Chosen Solution

Never mind, updating Firefox to version 48 fixed the problem. The reason I didn't try that previously was that Help>About Firefox reported that the previously installed version, 47, was the most current in spite of ver. 48 being available.

FredMcD
FredMcD
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That was very good work. Well done.