Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Selecting a download option other than the default causes a browser crash.

  • 7 replies
  • 2 have this problem
  • 1 view
  • Last reply by Oxylatium

more options

Whenever I select an application besides the two listed in the "Open With" list of the Download dialog (see image for clarification), Firefox crashes. This happens with various types of media and various applications.

Whenever I select an application besides the two listed in the "Open With" list of the Download dialog (see image for clarification), Firefox crashes. This happens with various types of media and various applications.
Attached screenshots

All Replies (7)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

FredMcD said

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

I don't understand what you mean by "mark" them, but here are the numbers:

bp-9cef46e9-1933-4c91-b966-6f0952160708

bp-8c9ee487-ad28-4d70-8dbd-1f1f22160708

bp-07bb0c04-4685-4dd3-a8be-8adba2160708

bp-c6ee597b-949c-4fe9-83fc-925322160630

more options

I upgraded to Firefox 48.0 today and this happened again after the upgrade.

more options

I don't know Linux. I've called for more help.

more options

I've now refreshed Firefox and still have this problem. I have version 50.1.0 now (latest stable version).

more options

I've found that if I keep selecting the application I want (and allowing Firefox to crash again and again), the application eventually becomes the default choice.

more options

It's a known issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1244305 You have to report the issue to your distro maintener. https://bugzilla.mozilla.org/show_bug.cgi?id=1244305#c40