having all kinds of problems
when i go to a web page its very slow to load and when im playing a game or trying to post something its like someone hit the pause button on a t.v then when the page does load nothing is lined up then theres the clean cache button it was working intill the upgrade with both web and flash player here is one example well never mind one image is to large
All Replies (8)
shilow19 said
when i go to a web page its very slow to load and when im playing a game or trying to post something its like someone hit the pause button on a t.v then when the page does load nothing is lined up then theres the clean cache button it was working intill the upgrade with both web and flash player here is one example well never mind one image is to large
also now clear history in the private section of web browser is not working
Make sure that you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).
- Tools > Options > Privacy > Firefox will: "Use custom settings for history"
- Deselect: [ ] "Always use Private Browsing mode"
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Clear the cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove the cookies" from websites that cause problems.
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window
now is that all for just clearing the cache or for all problems like the slowness of the web pages loading
That are some basic steps that you can always first try in case of issues with web pages. It isn't a cure for every issue, so if it isn't working then other troubleshooting steps are needed.
Security software installed in Windows can also cause issues, so make sure that the current Firefox release is allowed in your firewall and other security software.
now i am real dumb when it comes to computers when it gets more then the basic upgrades and basic trouble shooting bios are the main part of the laptop its link the brains for log in and commands ? some of the info you gave did exactly nothing for me at all now this is odd when i left my cache was at 556 now i just went to try to clean it more and it was at 1.5 now thats odd
Modified by shilow19
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?
While still in Safe Mode,
Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.
cor-el said
Make sure that you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).
- Tools > Options > Privacy > Firefox will: "Use custom settings for history"
- Deselect: [ ] "Always use Private Browsing mode"
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Clear the cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove the cookies" from websites that cause problems.
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window
my clear now buttons not working if it does its 1 b at a time still having problems with slowness but found out some is with site some with firefox getting it slowly