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Mozilla is VERY slow or does not bring up pages for 1 user but works fine for 2nd

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by FredMcD

fastmozer
fastmozer
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We have a Windows 7 Home version. 2 users, one work 100% and the 2nd does not. The 2nd user has VERY slow loads or the pages don't really load at all.

We tried a fresh install of 45.0.2...clearing cache, cookies, certificates everything we can get our hands on...nothing changed. For the 2nd user Mozilla is unusable...IE works like a champ (hate saying that) since we never use IE.... Chrome works 100% as well.

Nothing wrong with our networking, speed or machine. No reason to boot in safe mode since that is NOT the problem. What is going on???

We have a Windows 7 Home version. 2 users, one work 100% and the 2nd does not. The 2nd user has VERY slow loads or the pages don't really load at all. We tried a fresh install of 45.0.2...clearing cache, cookies, certificates everything we can get our hands on...nothing changed. For the 2nd user Mozilla is unusable...IE works like a champ (hate saying that) since we never use IE.... Chrome works 100% as well. Nothing wrong with our networking, speed or machine. No reason to boot in safe mode since that is NOT the problem. What is going on???

All Replies (1)

FredMcD
FredMcD
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Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Adobe PDF Plug-In For Firefox and Netscape 15.7.20033
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.010.20060 Note: McAfee Security is offered in the download.

On the 'bad' profile/user; Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?