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After following your instructions, why can't I activate the archive?

  • 2 replies
  • 2 have this problem
  • 166 views
  • Last reply by Jim Carter

Jim Carter
Jim Carter
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I have tried religiously and repeatedly to execute all of the instructions you offer for the installation and activation of the Archive feature in my three Email accounts but to no avail. Do I need to re-install Thunderbird? I am running Windows 7 64 PRO but I don't see how the OS should make any difference. I can't find the Archive icon. Is that part of the problem?

Please give me some suggestions on how to deal with this situation!

JEC

I have tried religiously and repeatedly to execute all of the instructions you offer for the installation and activation of the Archive feature in my three Email accounts but to no avail. Do I need to re-install Thunderbird? I am running Windows 7 64 PRO but I don't see how the OS should make any difference. I can't find the Archive icon. Is that part of the problem? Please give me some suggestions on how to deal with this situation! JEC

Chosen solution

I solved my problem for myself and by myself!

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All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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have you tried selecting a mail and pressing A that will archive it, and create the relevant archive folders if they do not exist.

Jim Carter
Jim Carter Question owner
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Chosen Solution

I solved my problem for myself and by myself!