Some people are not receiving my emails
Some people are not receiving emails I send them even when I reply to an email that I got from them.
I just did a test and sent an email from my hosting email service instead of using Thuderbird and it went through. But if I send it through Thunderbird they don't get it. Others get my emails no problem so it just seems to be an issue with some.
Any idea what's going on?
Thanks. Fern
Chosen solution
Hi Fern.
Do you get any Undelivered mail response from the server? If not, but the e-mail seems to be properly send from Thunderbird, I would suggest to get in touch with your mailbox provider, if they can look in their logs and check one of your undelivered messages. This can clearly identify, if the problem is in Thunderbird (in that case, they probably won't be able to find that message at all in their logs) or not.
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Chosen Solution
Hi Fern.
Do you get any Undelivered mail response from the server? If not, but the e-mail seems to be properly send from Thunderbird, I would suggest to get in touch with your mailbox provider, if they can look in their logs and check one of your undelivered messages. This can clearly identify, if the problem is in Thunderbird (in that case, they probably won't be able to find that message at all in their logs) or not.
For some reason it worked today but not 2 previous emails. Not sure why.
If the problem is with Thunderbird How do you fix it?????