Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

scrambled email texts

more options

Emails were received OK but on restarting Thunderbird the text on some has become scrambled and seems to relate to other messages. This is the second time this has happened.

Help please. Cannot attach example as text is too long i.e. longer than 10,000 characters.

Tony.

Emails were received OK but on restarting Thunderbird the text on some has become scrambled and seems to relate to other messages. This is the second time this has happened. Help please. Cannot attach example as text is too long i.e. longer than 10,000 characters. Tony.

Chosen solution

You might want to read this to help prevent this in the future. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

Read this answer in context 👍 1

All Replies (3)

more options

Right click the folder and select Properties. Then Repair Folder.

more options

Thanks Airmail. This worked on the main folder and the bulk of messages but a couple of messages transferred to sub-folders simply seem to have disappeared when the sub-folder was "repaired". Probably I should have moved them back to the main folder.

more options

Chosen Solution

You might want to read this to help prevent this in the future. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird