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Firefox V40.0.3 crashes on every start up.

  • 2 replies
  • 4 have this problem
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  • Last reply by milog

milog
milog
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Started happening this week, have been using Firefox for 18 months with no problems. Upgrade to 40.0.3 seemed to cause a problem. I did change the theme on loading 40.0.3, but reverted to classic theme immediately thereafter. It seems that ever since then, I have had the issue, though I have also upgraded Java recently too.

I have added the crash id as per submitted crash reports

Started happening this week, have been using Firefox for 18 months with no problems. Upgrade to 40.0.3 seemed to cause a problem. I did change the theme on loading 40.0.3, but reverted to classic theme immediately thereafter. It seems that ever since then, I have had the issue, though I have also upgraded Java recently too. I have added the crash id as per submitted crash reports

Chosen solution

The apparent cause of that crash is an application called Websense Endpoint. Disable that program or add-on [if one is installed in Firefox] and see if the crashing stops.

See Websense for support.

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the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

The apparent cause of that crash is an application called Websense Endpoint. Disable that program or add-on [if one is installed in Firefox] and see if the crashing stops.

See Websense for support.

milog
milog Question owner
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the-edmeister said

The apparent cause of that crash is an application called Websense Endpoint. Disable that program or add-on [if one is installed in Firefox] and see if the crashing stops. See Websense for support.

Thank you - I can see 40.0.3 is not supported in their Product Matrix. I will have to downgrade to V.39 until Websense provide an update.

Thanks again for your quick response