Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Following windows 7 reinstallation, Thunderbird (now 38.2) runs very slowly

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by simonides

more options

Following a full windows 7 reinstallation, and Thunderbird (now 38.2) runs very slowly unless in Safe Mode.

Turning off hardware acceleration by setting gfx.direct2d.disabled true and layers.acceleration.disabled true using the config editor did not help. Nor did upgrading to the latest display driver (Nvidea GeForce 8500 GT 9.18.13.4181 17 Aug 2015))

I have very few messages in any Thunderbird folder.

I run Avast a/v.

Is there a way to run in permanent safe mode?

Thanks in anticipation

Simonides

Following a full windows 7 reinstallation, and Thunderbird (now 38.2) runs very slowly unless in Safe Mode. Turning off hardware acceleration by setting gfx.direct2d.disabled true and layers.acceleration.disabled true using the config editor did not help. Nor did upgrading to the latest display driver (Nvidea GeForce 8500 GT 9.18.13.4181 17 Aug 2015)) I have very few messages in any Thunderbird folder. I run Avast a/v. Is there a way to run in permanent safe mode? Thanks in anticipation Simonides

Chosen solution

Solved...... Although I thought I had no addons, I did have Cloudmark which needed updating and now it runs fine.

Case closed!!!

S

Read this answer in context 👍 0

All Replies (2)

more options

I would like to add that I'm running Windows 32bit, and have no add-ons or extensions installed.

If it can't be fixed, is there a way to set permanent safe mode as a work-around?

thanks, S

Modified by simonides

more options

Chosen Solution

Solved...... Although I thought I had no addons, I did have Cloudmark which needed updating and now it runs fine.

Case closed!!!

S

Modified by simonides