We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I refreshed firefox, then during the setup, deseleceted a menu. Now I can't get the menu back

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Scribe

x1x1
x1x1
more options

I want the menu back and can't figure out how. I thought I could refresh firefox again, but when I search for "refresh firefox" I can't find anything even remotely similar to what firefox just asked me to do

I want the menu back and can't figure out how. I thought I could refresh firefox again, but when I search for "refresh firefox" I can't find anything even remotely similar to what firefox just asked me to do

All Replies (1)

Scribe
Scribe
more options

Hi, i'm not quite sure what you're asking. If you want to refresh again, here's how to do it: The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Troubleshoot and diagnose Firefox problems may also help.

Did this fix the problem? Please report back to us!

Thank you.

Modified by Scribe