Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Privacy data not cleared on exit

  • 3 replies
  • 8 have this problem
  • 2 views
  • Last reply by jwvaughn

more options

Clear privacy data on exit is enabled but is not being cleared. This appeared to start with the most recent version of Firefox as it has worked OK in the past. Manual deletion works fine. Up-to-date Samsung S5 on Verizon.

Clear privacy data on exit is enabled but is not being cleared. This appeared to start with the most recent version of Firefox as it has worked OK in the past. Manual deletion works fine. Up-to-date Samsung S5 on Verizon.

Chosen solution

Doing unistall/reinstall did the trick and all is working as it should.

Read this answer in context 👍 0

All Replies (3)

more options

What data isn't getting cleared for you?

I hadn't tested this feature before, so I set it to remove form data and cookies. I then visited a site that shows the cookies being sent. I used menu > Quit, then started Firefox again and used history to go back to that site and -- as expected, no cookies were sent.

So I think it should work, but I didn't want to remove my history, so it wasn't a complete test.

Do you use any of the Android Developer options? There is one called "Don't keep activities" that can interact with Firefox in strange ways.

more options

Actually history is what is not being cleared. I must shamefully admit I did not check if any of the other items were being cleared. After you mentioned it, I did some searching and it appears to be surprising difficult to find tools to view the various pieces of privacy data. Suggestions?

The Developer Menu is enabled but "Don't keep activities" is not enabled.

I need to add a couple of details: every so often it works as expected; adblock is installed and has been for some time. I would be a bit surprised if that was the cause but I've been surprised before.

Perhaps I should just do an uninstall/reinstall of Firefox and adblock...

more options

Chosen Solution

Doing unistall/reinstall did the trick and all is working as it should.