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The Firefox window is completely white except for the three upper-left buttons. I have an iMac 2006 (10.6-8). Safari works fine. What's wrong?

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by Stumpzian

Stumpzian
Stumpzian
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I see someone else had the same problem. I followed the steps given:

1. I tried Safe Mode options. No help.

2. Trashed old Firefox, installed new. No help.

3. There is no org.mozilla.firefox.plist in my Library prefs. So, no help.

What now? Thanks.

I see someone else had the same problem. I followed the steps given: 1. I tried Safe Mode options. No help. 2. Trashed old Firefox, installed new. No help. 3. There is no org.mozilla.firefox.plist in my Library prefs. So, no help. What now? Thanks.

All Replies (5)

FredMcD
FredMcD
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Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Stumpzian
Stumpzian Question owner
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Thanks, FredMcD. Yes, I've tried in computer Safe Mode. Problem still there.

FredMcD
FredMcD
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Problems with any other programs?

What are you using as protection, anti-virus . . . . . .

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you running Firefox in a VM (virtual machine) environment?

You could be seeing this bug:

  • bug 1180688 - On OSX 10.10 yosemite VM everything renders as black or white except popups/panels

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Stumpzian
Stumpzian Question owner
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Thanks all. Can't solve so am moving on to another browser.