Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Options on Tools menu inaccessible

  • 3 replies
  • 5 have this problem
  • 1 view
  • Last reply by draganp

WillieMcTell
WillieMcTell
more options

Thunderbird 38.0.0 Immediate problem--messages can only be viewed in a separate tab. I have several accounts and don't want to open a tab for each folder in each account. Want to go to options menu to change this. When I click on Tools an Options menu item is visible. When I click on Options nothing happens. I've tried this from the menu bar and from the square icon with the horizontal stripes at the far right. No options response. The Help sub menu under Tools (square icon) does nothing also.

I've tried reinstalling. I'm leery of doing a complete uninstall and importing my accounts and mail. Hope there's a simpler fix.

Thanks

Thunderbird 38.0.0 Immediate problem--messages can only be viewed in a separate tab. I have several accounts and don't want to open a tab for each folder in each account. Want to go to options menu to change this. When I click on Tools an Options menu item is visible. When I click on Options nothing happens. I've tried this from the menu bar and from the square icon with the horizontal stripes at the far right. No options response. The Help sub menu under Tools (square icon) does nothing also. I've tried reinstalling. I'm leery of doing a complete uninstall and importing my accounts and mail. Hope there's a simpler fix. Thanks

All Replies (3)

WillieMcTell
WillieMcTell Question owner
more options

WillieMcTell said

Thunderbird 38.0.0 Sorry, S/B 38/1/0
WillieMcTell
WillieMcTell Question owner
more options

I gave up and downgraded to v 31.8.0. It works flawlessly. All of the Tools menu items that were inaccessible in 38.1.0 are now accessible. I don't have to open mail folders in a new tab. Deleting and moving mail isn't as sluggish.

Win 7 current on updates and service packs.

draganp
draganp
more options

WillieMcTell said

I gave up and downgraded to v 31.8.0. It works flawlessly. All of the Tools menu items that were inaccessible in 38.1.0 are now accessible. I don't have to open mail folders in a new tab. Deleting and moving mail isn't as sluggish. Win 7 current on updates and service packs.