Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I reloaded firefox. I lost my addons. When I redownload them and restart firefox they do not appear in my extensions or addons lists.

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Bobert

more options

I reloaded firefox but first saved a copy of the browser, profile, and plugin files under a different name. I lost most of my addons. When I go to add on Reader, Doubleclicker, and Addblockerplus it states firefox will not allow a file to be changed. When I add and install Tabmixplus and restart firefox it doesn't appear under extensions.

I reloaded firefox but first saved a copy of the browser, profile, and plugin files under a different name. I lost most of my addons. When I go to add on Reader, Doubleclicker, and Addblockerplus it states firefox will not allow a file to be changed. When I add and install Tabmixplus and restart firefox it doesn't appear under extensions.

All Replies (2)

more options

What do you mean when you say I reloaded Firefox ? Did you download another Firefox on top of what you had, or did you Reset / Refresh the current Firefox?

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

more options

Bobert said

I reloaded firefox but first saved a copy of the browser, profile, and plugin files under a different name. I lost most of my addons. When I go to add on Reader, Doubleclicker, and Addblockerplus it states firefox will not allow a file to be changed. When I add and install Tabmixplus and restart firefox it doesn't appear under extensions.

I uninstalled firefox through "add and remove programs" and then reinstalled it from mozillas web site.