Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot see start button, and have to turn my computer off using power button

  • 2 replies
  • 1 has this problem
  • 17 views
  • Last reply by cor-el

sakirsner
sakirsner
more options

When i use Mozilla, i can no longer see the "Start" button on the lower left of the computer. The only way that i can turn the computer off is by holding the "Power" button. What did i do to cause this.

When i use Mozilla, i can no longer see the "Start" button on the lower left of the computer. The only way that i can turn the computer off is by holding the "Power" button. What did i do to cause this.

Chosen solution

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

If you are in full screen mode then hover the mouse to the top of the screen to make the Navigation Toolbar and Tab bar appear.
Click the Maximize button (top right corner of the Navigation Toolbar) to leave full screen mode or right-click empty space on a toolbar and choose "Exit Full Screen Mode" or press the F11 key.

Read this answer in context 👍 0

All Replies (2)

Jon Gregory
Jon Gregory
more options

Would you mind sharing a screen shot of what is happening?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

If you are in full screen mode then hover the mouse to the top of the screen to make the Navigation Toolbar and Tab bar appear.
Click the Maximize button (top right corner of the Navigation Toolbar) to leave full screen mode or right-click empty space on a toolbar and choose "Exit Full Screen Mode" or press the F11 key.