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you tube not working

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

wolfdad
wolfdad
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ever since your last update, all i get when i try to play a song in YouTube is...."An error occurred, please try again later"...WHY? it woks fine when i go in thru IE or Chrome!!

ever since your last update, all i get when i try to play a song in YouTube is...."An error occurred, please try again later"...WHY? it woks fine when i go in thru IE or Chrome!!

All Replies (4)

Sourjobraato Banerjee
Sourjobraato Banerjee
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Please check if all your plugins are up-to-date. To do this, go to the Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each yellow or red button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

Sourjobraato Banerjee
Sourjobraato Banerjee
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Please check if all your plugins are up-to-date. To do this, go to the Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each yellow or red button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

wolfdad
wolfdad Question owner
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nothing seems to show as needing updated. could it be that you have shockwave flash and unity player disabled?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window