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Adobe Flash and Firefox keep crashing on all my computers. All computers are only 3 months old. Until it is corrected I will no longer use it in my company.

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by FredMcD

mguiet
mguiet
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I am sure your volunteers are nice. Please get paid support for your product. I will pay to get a solution to my problem. Firefox and Adobe Flash keep crashing. Both Firefox and Adobe do not have accessible support. I will stopping use of this service because it is costing me money.

I am sure your volunteers are nice. Please get paid support for your product. I will pay to get a solution to my problem. Firefox and Adobe Flash keep crashing. Both Firefox and Adobe do not have accessible support. I will stopping use of this service because it is costing me money.

All Replies (2)

guigs
guigs
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Hi mguiet, Thank you for your question. I understand that Shockwave Flash continuously crash in Firefox on your computers.

Currently the two work arounds that we have for the plugin crashing are documented here https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

As for the volunteers, I agree they are nice. As for the staff, we are hiring a Desktop Lead if you know anyone interested: https://careers.mozilla.org/en-US/pos.../oe2TYfwR

FredMcD
FredMcD
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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.