Tbird keep clocking, won't load emails, times out while waiting for emails to load. No settings were changed by me.
Tbird has not loaded any emails since 9/26/2014. I start up the program, it clocks and no emails arrive. I get two timeout messages, one for each of my email accounts, Tbird continues to clock after those messages are received. I never changed any settings. Tbird was working perfectly before this. I can receive the emails on my cell phone when attached to the same wifi network as my desktop.
All Replies (7)
Make sure Thunderbird isn't blocked by a personal firewall.
I checked my Windows firewall and Tbird was not on the allowed list so I added it, allowed it and I still have the same problem.
The Windows firewall allows outgoing connections by default. The question was more about any personal firewall you may have installed. That would include a firewall as part of an anti-virus/security suite software.
I have Avast home, it has never given me a problem. I turned off the Avast protection for my email and Tbird still won't download emails. I must add that I can send emails but Tbird cannot save tell email in its archive.
I have used Tbird with yahoo for about two years and no problems. Now, starting about 2 weeks ago, I can't access yahoo emails through Tbird. After searching for an answer I have learned through yahoo that you must use POP instead of IMAP with Tbird and of course, they charge a fee for that to get the correct settings through yahoo plus. Has anyone else run into this ?
Evonlee,
Try to start *Windows* in safe mode with networking enabled.
- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still in Windows safe mode, start Thunderbird in safe mode.
- https://support.mozilla.org/en-US/kb/safe-mode
Does the problem go away?
SFmedic,
Please raise your own thread for your problem. Your statement about Yahoo is not correct.