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Can't create system folders like send, drafts, spam, etc.

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

binks77
binks77
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Recently I've got new HDD and decided to do fresh install of W7 64bit and all the software and one of them was Thunderbird. Got the latest ver from mozilla site, set up all my mailboxes as IMAP. Now all I have on the left site of the Thunderbird window is the name of my email account and inbox folder. I've got 2 accounts in gmail.com domain and 1 in my own domain. When I'm sending mail from account in gmail.com domain, the email is sent ok, but I'm getting massage box with a massage "coping massage to Sent folder " and program never do it. I have to press cancel and chose to don't save sent email, but I do want to have them saved. When I'm sending mails from account in my own domain, again mails are delivered to the recipient ok, but then I've got massage that there was an error saving mail to Send mail. When I press retry it keeps popping this error over and over. Do you have any suggestions how to resolve that issue?

Recently I've got new HDD and decided to do fresh install of W7 64bit and all the software and one of them was Thunderbird. Got the latest ver from mozilla site, set up all my mailboxes as IMAP. Now all I have on the left site of the Thunderbird window is the name of my email account and inbox folder. I've got 2 accounts in gmail.com domain and 1 in my own domain. When I'm sending mail from account in gmail.com domain, the email is sent ok, but I'm getting massage box with a massage "coping massage to Sent folder " and program never do it. I have to press cancel and chose to don't save sent email, but I do want to have them saved. When I'm sending mails from account in my own domain, again mails are delivered to the recipient ok, but then I've got massage that there was an error saving mail to Send mail. When I press retry it keeps popping this error over and over. Do you have any suggestions how to resolve that issue?

All Replies (5)

christ1
christ1
  • Top 25 Contributor
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http://support.google.com/mail/bin/answer.py?hl=en&answer=78892

binks77
binks77 Question owner
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Maybe I'm just noob or dumb but as a shoe but I don't get. Google help topic says "On the Copies & Folders tab in the When sending messages, automatically section: Place a copy in > leave unchecked" but I do have something completely different on my screen. Screenshot of what I have is attached. Could you explain me what is going on? Do they have just outdated text or something?

christ1
christ1
  • Top 25 Contributor
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On the Copies & Folders tab in the When sending messages, automatically section: Place a copy in > leave unchecked

In your screenshot the option 'Place a copy in' is checked. Uncheck it.

binks77
binks77 Question owner
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I get it, I do get that they try to guide me step by step what to do, but it just don't make any sense to me. They say and you say that I should uncheck the box on "place a copy", but I do want to have copies on my pc. So...

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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As gmail advises, 'Place a copy in' should not be selected and the copy should be auto saved in the Sent mail folder on the server.

Make sure you are subscribed to see the Sent Mail folder on the gmail account. At the moment, there is only 'Inbox' showing in the folder pane, so it would seem you have not subscribed to see it.

Other option: TRy this: On the Copies & Folders tab in the When sending messages, automatically section: select: Place a copy in select 'Other' select the 'Sent Mail on gmail mail account' click on OK