Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

e-mail is not coming up

  • 4 replies
  • 1 has this problem
  • 23 views
  • Last reply by Toad-Hall

more options

Mozilla comes up at the bottom but nothing comes up at the top of my e-mail. thanks dennis

Mozilla comes up at the bottom but nothing comes up at the top of my e-mail. thanks dennis

All Replies (4)

more options
more options

my e-mail is not working. I can't send it to anyone. dennis

more options

Please post the requested information. Then, when you have posted it, tell us the error message you get when you try to send...word for word.

more options

Answer each question:

  1. Does thunderbird open?
  2. Can you see your folderPane on the left with account name and folders?
  3. When you select a folder, do you see a list of emails?
  4. When you select an email in the list, can you read it?
  5. when you want to send an email, you click on Write and enter the headers and composition and then click on 'Send', what error message do you get...word for word?