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MY firefox crashes about every night & I have sent reports in each time it happens but receive not responce on how to keep it from happening again & again?

  • 8 replies
  • 4 have this problem
  • 1 view
  • Last reply by FredMcD

coop36
coop36
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Each night I leave firefox on whatever the last website I may have visited before retireing(it varies every night). The following morning when I move the mouse I get your CRASH notification & sometimes add a short description of the details & I usually to reload the items indicated in your crash box report. I would like to find out why all of a sudden this has been happening & what can be done to correct the problem as it is abig nuisence?

Each night I leave firefox on whatever the last website I may have visited before retireing(it varies every night). The following morning when I move the mouse I get your CRASH notification & sometimes add a short description of the details & I usually to reload the items indicated in your crash box report. I would like to find out why all of a sudden this has been happening & what can be done to correct the problem as it is abig nuisence?

All Replies (8)

Aman Routh
Aman Routh
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Hello, Can you check whether crashes happens in Safe mode too.

Safe Mode is a special Firefox mode that can be used to troubleshoot and fix problems. Safe Mode temporarily resets some settings and disables add-ons that might be causing problems. By comparing Firefox behavior in normal mode to its behavior in Safe Mode you may be able to pinpoint the cause of the problem. Diagnose Firefox issues using Troubleshoot Mode


Also see these articles for further help: Troubleshoot Firefox crashes (closing or quitting unexpectedly) Mozilla Crash Reporter

FredMcD
FredMcD
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Crash reports are files away for the computers and techs to look at. After a crash, if you want help, you need to post a question here.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box.

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

coop36
coop36 Question owner
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Thanks. Here are the IDs.

bp-c3a90795-3c07-43a9-92f9-a666c2140616 6/16/2014 6:58 AM bp-ef756d1e-7245-4b25-b1f1-8f80c2140615 6/14/2014 10:07 PM bp-b9b449e8-9f91-4512-a1e0-3509e2140614 6/14/2014 7:24 AM bp-a99fae0d-9d4d-42f9-a490-053642140614 6/13/2014 10:03 PM bp-504bc196-ac5b-42a1-9a90-44df82140611 6/11/2014 3:53 PM

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Web pages, add-ons, and Firefox itself may make network connections when Firefox is idle for updates or other purposes. Other software also may update itself or run maintenance tasks during the night, some of which could involve your Firefox data.

Have you considered using Windows' "Sleep" feature to freeze things as they are so that your computer is inactive overnight? I think it's worth a try one of these nights.

FredMcD
FredMcD
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Your memory usage is a bit high but you can worry about that later.

Total Virtual Memory 2147352576

Available Virtual Memory 476778496

System Memory Use Percentage 63

Available Page File 1493508096

Available Physical Memory 778256384

FredMcD
FredMcD
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That other memory was from the 6/14/2014 10:07 PM report

=

6/14/2014 7:24 AM report

Total Virtual Memory 2147352576

Available Virtual Memory 251146240

System Memory Use Percentage 79

Available Page File 1394909184

Available Physical Memory 438050816

FredMcD
FredMcD
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From the 6/13/2014 10:03 PM report; 

   968986 RESOLVED WORKSFORME TypedArray "data-view-crash.html" conformance test crashes 32bit Firefox

https://bugzilla.mozilla.org/show_bug.cgi?id=968986 

   962141 RESOLVED DUPLICATE JS crash spike starting with 2014-01-17 Nightly builds

https://bugzilla.mozilla.org/show_bug.cgi?id=962141 

   901333 NEW --- crash in js::types::TypeSet::hasType(js::types::Type)

https://bugzilla.mozilla.org/show_bug.cgi?id=901333 

   884053 VERIFIED FIXED crash in js::CreateThisForFunctionWithProto @ js::types::TypeSet::hasType

https://bugzilla.mozilla.org/show_bug.cgi?id=884053 

   865584 RESOLVED FIXED crash in js::ion::IonBuilder::createThisScriptedSingleton @ js::types::TypeSet::hasType

https://bugzilla.mozilla.org/show_bug.cgi?id=865584 

   864125 RESOLVED DUPLICATE crash in js::ion::DoTypeMonitorFallback

https://bugzilla.mozilla.org/show_bug.cgi?id=864125 

   800829 RESOLVED WORKSFORME Firefox 19 crash in js::types::TypeSet::hasType

https://bugzilla.mozilla.org/show_bug.cgi?id=800829 

   730703 RESOLVED FIXED Crash [@ js::mjit::EnterMethodJIT ] and friends

https://bugzilla.mozilla.org/show_bug.cgi?id=730703 

   705423 RESOLVED FIXED Crash in js::types::TypeSet::hasType

https://bugzilla.mozilla.org/show_bug.cgi?id=705423

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart