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Lost bookmark button and favorites tab. How do I get them back?

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paulette
paulette
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I had problems with my NEW Dell computer and had to have everything removed and had to start over again. (not by me, by a professional) After all was done and my info was replaced, my favorites and bookmark button disappeared. I called Dell and had a download Dell PC TuneUp. Which really took care of a lot of problems. Finally I realized my above buttons were missing. I downloaded a Google tool bar, but the bookmark format is not like it was. I do not like what they now have. My favorites tab appeared for a while then vanished. I don't know how to get it back.

I had problems with my NEW Dell computer and had to have everything removed and had to start over again. (not by me, by a professional) After all was done and my info was replaced, my favorites and bookmark button disappeared. I called Dell and had a download Dell PC TuneUp. Which really took care of a lot of problems. Finally I realized my above buttons were missing. I downloaded a Google tool bar, but the bookmark format is not like it was. I do not like what they now have. My favorites tab appeared for a while then vanished. I don't know how to get it back.

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cor-el
cor-el
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Did you or they make a backup of your profile data before removing (reinstalling) everything ?

See http://kb.mozillazine.org/Lost_bookmarks

See http://kb.mozillazine.org/Profile_folder_-_Firefox

"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field
See http://kb.mozillazine.org/Show_hidden_files_and_folders

Go to: Control Panel > Folder Options > "View" tab > under "Hidden files and folders", select "Show hidden files and folders"
You may want to un-check the box "Hide extensions for known file types" to see the file extensions of all files 

Vista/Windows 7: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\