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How can I browse the Firefox support forum? It seems to be hidden.

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  • Τελευταία απάντηση από Mark Filipak

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How can I browse the Firefox support forum? It seems to be hidden. I can see only my questions in my profile.

support.mozilla.org seems to not be a normal forum.

How can anyone say that they are having a similar problem to mine if they can't see my problem?

Kindly respond with instructions regarding how the support forum can be browsed.

Thanks -- Mark.

How can I browse the Firefox support forum? It seems to be hidden. I can see only my questions in my profile. support.mozilla.org seems to not be a normal forum. How can anyone say that they are having a similar problem to mine if they can't see my problem? Kindly respond with instructions regarding how the support forum can be browsed. Thanks -- Mark.

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Look at top and hover over Get Help > Browse All Products > Browse All Product Forums > Then pick a product forum section or All Products Support Forum

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James said

Look at top and hover over Get Help > Browse All Products > Browse All Product Forums > Then pick a product forum section or All Products Support Forum

Thank you for showing me how to get to the forum, but that's not browsing it. Go to any forum on the net. Except for the Microsoft forums (which are also hidden), the forums you encounter are entirely different. You can navigate them page by page, each page having a list of one-line topics (usually 40 or 50 per page) with links to previous pages [1][2][3].. above and below the list. Mozilla is hiding all that.

Τροποποιήθηκε στις από τον/την Mark Filipak

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Mark Filipak said

James said

Look at top and hover over Get Help > Browse All Products > Browse All Product Forums > Then pick a product forum section or All Products Support Forum

Thank you for showing me how to get to the forum, but that's not browsing it.

I showed you how to do it but I guess you would like a direct link anyways.

I assume you want the (desktop) Firefox Support section of the forum which is https://support.mozilla.org/en-US/questions/firefox?show=all

Unless you meant something else by "browsing it"

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I 'get' it now. The browseable listing is just big, clumsy, and not well thought out. The image below shows what I expected and what the vast majority of people expect.

Oh, well. Mozilla has always been going in a 'different' direction.