Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Addresses

  • 4 απαντήσεις
  • 0 έχουν αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από bryangearry

more options

Yesterday had to reinstall Windows 10. Tech said that all the data would still be there. Not true...i don't think. I had to reinstall Thunderbird. I'm a blind guy and Thunderbird is a must for Email. I have seemed to have lost all of my contacts. I have searched under "profile" but only find data from yesterday. Is there someplace else Thunderbird would have stored the old profiles? Help!!!

Yesterday had to reinstall Windows 10. Tech said that all the data would still be there. Not true...i don't think. I had to reinstall Thunderbird. I'm a blind guy and Thunderbird is a must for Email. I have seemed to have lost all of my contacts. I have searched under "profile" but only find data from yesterday. Is there someplace else Thunderbird would have stored the old profiles? Help!!!

Όλες οι απαντήσεις (4)

more options

We need more information. DId you have a backup you installed? Or did you install Thunderbird fresh? Was there a profile you restored?

more options

Unfortunately, there was no back-up. Had to install Thunderbird as new. When re-installing Windows it wipes out the programs but not necessarily the data files as I'm discovering. Thanks

more options

In that case, all is lost. Going forward, the current version allows easy creation of profile backups with the Tools>Export menu. I encourage using it periodically and saving to a USB stick.

more options

Thank you for such a speedy response. I was afraid of your answer. I'll stop pulling the rest of my hair out now! Thank you