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Upload error: Unable to upload <filename> to Box.

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tonyjover
tonyjover
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TB 68.4.1 32bit

I've been using Box for a few years and it functioned seamlessly until I upgraded to TB 68.4.1. I added Box as an outgoing attachment provider, entered my credentials, and it can see an overview of my Box usage. Whenever I try to convert an attachment to Box either by right-clicking in the attachment window or from the prompt at the bottom of the email it results in the message as above. Obviously I can manually upload to box and paste a link into the email, but the automated system appears to be broken. Bug?

TB 68.4.1 32bit I've been using Box for a few years and it functioned seamlessly until I upgraded to TB 68.4.1. I added Box as an outgoing attachment provider, entered my credentials, and it can see an overview of my Box usage. Whenever I try to convert an attachment to Box either by right-clicking in the attachment window or from the prompt at the bottom of the email it results in the message as above. Obviously I can manually upload to box and paste a link into the email, but the automated system appears to be broken. Bug?

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sfhowes
sfhowes
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There was an older report, but it seemed to not be an issue with a fresh profile:

https://bugzilla.mozilla.org/show_bug.cgi?id=1452511

You can create a new profile from Help/Troubleshooting, about:profiles, add an account, and see if Box works. This won't affect your current profile, and if the new one works, data can be transferred from the old to the new.