Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Παρακαλούμε κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

How do I uninstall My TransitGuide?

augustfire
augustfire
more options

I was looking for the local bus itinerary, and I don't know why this got installed. But now it pops up every single time I open a link, and apparently it's a virus or malware. I have Avast internet security, but apparently it didn't stop this program. It isn't listed in my programs, so I can't uninstall it from there.

Thank you for any help you can provide.

I was looking for the local bus itinerary, and I don't know why this got installed. But now it pops up every single time I open a link, and apparently it's a virus or malware. I have Avast internet security, but apparently it didn't stop this program. It isn't listed in my programs, so I can't uninstall it from there. Thank you for any help you can provide.

Επιλεγμένη λύση

One possible culprit would be an extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions that Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious? If in doubt, disable.

Often a link will appear above at least one disabled extension to restart Firefox before the change takes effect. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Επιλεγμένη λύση

One possible culprit would be an extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions that Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious? If in doubt, disable.

Often a link will appear above at least one disabled extension to restart Firefox before the change takes effect. You can complete your work on the tab and click one of the links as the last step.

Any improvement?