Every time I turn off Firefox it says, "We're sorry Fireox had a problem and crashed", but it hasn't crashed.
Firefox is not crashing. But every time I turn it off, it says it has crashed.
Firefox is not crashing. But every time I turn it off, it says it has crashed.
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Please take a look anyway;
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
If you use "Clear history when Firefox closes" then try to disable this feature.
- Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
- https://support.mozilla.org/kb/remove-recent-browsing-search-and-download-history
Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.
- "3-bar" menu button > Exit (Power button)
- Mac: Firefox > Quit Firefox
- Linux: File > Quit
- Windows: File > Exit