Firefox update just hangs, the update does not complete. Why is this? Please help.
Hi!
I hope someone can help me.
My firefox update never completes, it just hangs.
The updating screen says, 'downloading firefox, connecting to the update server'.
One time I left my computer and it was still 'updating' 5 hours later. I have a Mac OS X 10.9.4. and firefox 30.0.
Any ideas what is going wrong?
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If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
- Firefox 32.0.1: https://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.