Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Can't complete Thunderbird backup, cannot find resource 11684 ?

  • 1 ŋuɖoɖo
  • 3 masɔmasɔ sia le wosi
  • 7 views
  • Nuɖoɖo mlɔetɔ sfhowes

C_Arun
C_Arun
more options

Suddenly when I initiate MozBackup (version 1.5.1) to backup my Thunderbird files, as the processing bar comes to the end an error message pops up saying "Cannot locate resource 11684". When I click OK for this message, next error message says "Backup failed to complete".

Tried looking up this issue on FAQ but nothing seems to come up explaining what "resource 11684" is all about ? Any help will be most appreciated.

Suddenly when I initiate MozBackup (version 1.5.1) to backup my Thunderbird files, as the processing bar comes to the end an error message pops up saying "Cannot locate resource 11684". When I click OK for this message, next error message says "Backup failed to complete". Tried looking up this issue on FAQ but nothing seems to come up explaining what "resource 11684" is all about ? Any help will be most appreciated.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Was this the FAQ you read? Maybe running chkdsk would help, but in the meantime you can back up your profile manually.