We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep having to install my add-ons over and over

  • 6 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 2 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

running FF 16.0.2. on XP. When starting FF my add-ons are asking permission to be installed. They have been installed, many for several years. Rather than going through them one by one to ok it I close all the windows, restart FF then enable them all. Happens randomly when starting FF, not all the time.

running FF 16.0.2. on XP. When starting FF my add-ons are asking permission to be installed. They have been installed, many for several years. Rather than going through them one by one to ok it I close all the windows, restart FF then enable them all. Happens randomly when starting FF, not all the time.

All Replies (6)

more options

Seems to be resolved. Disabled the theme I was using: Inverted Black and White.

Screenshot of add-ons asking for permission to be installed

more options

not resolved. changed theme to the default and still randomly asking to install add-ons. see screenshot

more options

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.


It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.

more options

Thanks for the suggestions, I will try them.

more options

thanks the first link about the resetting pref. worked.