Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Why did FF 13.0.1. destroy the bookmarks/toolbars from FF 11.0

  • 1 ŋuɖoɖo
  • 5 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ cor-el

kenglade7
kenglade7
more options

FF automatically updated my FF 11.0 to FF 13.0.1. In the process it destroyed all my bookmarks and toolbars. How can I recover those?

FF automatically updated my FF 11.0 to FF 13.0.1. In the process it destroyed all my bookmarks and toolbars. How can I recover those?

Ŋuɖoɖo si wotia

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can try to check and repair the places database with this extension:

Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"

  • Open the Customize window to set which toolbars to display
    • View > Toolbars > Customize
    • Firefox > Options > Toolbar Layout
  • Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
  • If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
  • If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
  • If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up
Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Ɖɔɖɔɖo si wotia

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can try to check and repair the places database with this extension:

Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"

  • Open the Customize window to set which toolbars to display
    • View > Toolbars > Customize
    • Firefox > Options > Toolbar Layout
  • Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
  • If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
  • If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
  • If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up