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Only in Mozilla, my mouse will not work in an area about one in high about 2/3 of the way up my screen. Have swapped monitors, mouse and still wont work. I go into internet explorer and it works fine. ONLY in firefox doi have issues.

  • 1 ŋuɖoɖo
  • 44 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Shawn

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Example: in Facebook I cannot click on anything in the banner that says Facebook, Profile etc. Cannot even pull down the scroll bar until I click somewher below it. Then I can click and drag. Anything within the "dead" area will not even highlight when I run the mouse over it. In my yahoo mail, same issues. Actually all pages have an area while I am logged in with Mozilla. Thanks.

Example: in Facebook I cannot click on anything in the banner that says Facebook, Profile etc. Cannot even pull down the scroll bar until I click somewher below it. Then I can click and drag. Anything within the "dead" area will not even highlight when I run the mouse over it. In my yahoo mail, same issues. Actually all pages have an area while I am logged in with Mozilla. Thanks.

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This may be caused by the Babylon or Yahoo! Toolbar. Mozilla is looking into this.

Start Firefox in a special diagnostic mode called "Safe mode:"

  • Click the Firefox button and in the help menu, select Restart with Add-ons Disabled
  • Or in Firefox 4-7, hold down Shift while selecting the shortcut you normally use to open the browser
For now if you encounter a Safe Mode window, select Continue in Safe Mode.

If your problem is gone with Safe Mode, it is most likely caused by an add-on. Read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems to find the culprit.

Shawn trɔe