Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Back up arrow key shows only in gray and won't let me go backwards

  • 1 ŋuɖoɖo
  • 4 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

IF I am reading a screen and I want to go back a screen the program will no longer give me a black arrow to go back. It will only show in gray and not work. Did I change a setting that is causing this? Does it have anything to do with my history? I can still pull up my history.

IF I am reading a screen and I want to go back a screen the program will no longer give me a black arrow to go back. It will only show in gray and not work. Did I change a setting that is causing this? Does it have anything to do with my history? I can still pull up my history.

All Replies (1)

more options

Do you see the drop down list if you right click either B/F toolbar button/

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).