Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Running Windows 7, Firefox 4 hangs and the solutions offered don't work. 3.5 was fine.

  • 2 ŋuɖoɖowo
  • 22 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ 1FastBeemer

altercorker
altercorker
more options

After lots of troubleshooting, uninstall/re-install, the browser still hangs. Sometimes as soon as it opens, sometimes after opening/closing a few tabs.I've been through all the suggestions to no avail.

After lots of troubleshooting, uninstall/re-install, the browser still hangs. Sometimes as soon as it opens, sometimes after opening/closing a few tabs.I've been through all the suggestions to no avail.

All Replies (3)

1FastBeemer
1FastBeemer
more options

Sorry you are having issues. I am running Win 7 Pro, Firefox 4.0.

I had to dis able Extensions: Flashblock and WOT as they were up to date but still not compatible with FF ver 4.0

Did you try starting Firefox in safe mode; this disables the add-ons?

Also I would recommend that you try downloading Firefox 4 again and save it to a new location in case your first download is corrupt.

After downloading, disconnect from internet. Scan the download with your security software and then turn off ALL other programs including security software, choose restart the software after reboot if your security software has such setting. Install the Firefox 4.0 and then reboot your computer. Make sure all security software is up and running, reconnect to internet and test Firefox.

1FastBeemer
1FastBeemer
more options

Firefox SafeMode? - A troubleshooting mode.

1.You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.

For more help, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

altercorker
altercorker Biabia la
more options

Yes, the problem was with the extensions and add-ons. I disabled them all in safe-mode, closed and restarted FF, and ...all is now well. I download extensions one at a time and try them out to avoid the problem.

Thanks.