Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Firefox says "Unable to connect" but Interent Explorer works fine

  • 2 ŋuɖoɖowo
  • 91 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ TXGuy

AnonymousUser
AnonymousUser
more options

Randomly one day, opened up firefox and it was unable to connect. I have gone to the support sites I have followed everything, yet nothing works. Internet Explorer works just fine so its not my connection. I have also uninstalled and re-installed the entire program it still doesn't work.

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; .NET4.0C)

Randomly one day, opened up firefox and it was unable to connect. I have gone to the support sites I have followed everything, yet nothing works. Internet Explorer works just fine so its not my connection. I have also uninstalled and re-installed the entire program it still doesn't work. == This happened == Every time Firefox opened == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; .NET4.0C)

All Replies (2)

TXGuy
TXGuy
more options

Did the problem appear after updating your version of Firefox? It could be your Firewall does not recognize the new version. See: http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox http://support.mozilla.com/en-US/kb/Firewalls

Also see: http://support.mozilla.com/en-US/kb/Error+loading+web+sites http://kb.mozillazine.org/Error_loading_websites

AnonymousUser
AnonymousUser Biabia la
more options

I clicked on the 1st link. My McAfee was a little different. But I found where I needed to go, I played around with it a little, kind of had to explore on my own, clicked on something and now it works. Hopefully it'll continue to work when I shut down and turn it back on.