Outbox not reaching Server
Receiving an email happened only after i have pressed "get messages" a couple of times a few minutes after the email has been sent. after talking to tech support of my ISP we worked out the receiving issue. When sending an email, everything works as it should, it shows up in the sent folder and all the SNMP settings are correct (another check made by the tech support) yet none of the messages get through. even when sending an email from myself to myself it does not go through. I tried sending an email from my online ISP mail to the thunderbird on my computer but it doesn't send either.
Receiving an email happened only after i have pressed "get messages" a couple of times a few minutes after the email has been sent.
after talking to tech support of my ISP we worked out the receiving issue.
When sending an email, everything works as it should, it shows up in the sent folder and all the SNMP settings are correct (another check made by the tech support) yet none of the messages get through.
even when sending an email from myself to myself it does not go through.
I tried sending an email from my online ISP mail to the thunderbird on my computer but it doesn't send either.
Ŋuɖoɖo si wotia
restarted the router - it was a fluke of configs. working perfectly now. Thank you for your help!
Xle ŋuɖoɖo sia le goya me 👍 0All Replies (7)
Where or what is your ISP doing with those messages then? AS you say they are sending without error. Perhaps you ISP tech support can check their logs and determine exactly what they are doing with your outgoing mail after they receive it.
What ISP is it?
the problem is that the messages do mot reach the server at all, but there is clearly a link between because messages are received
bezeqint is the ISP
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
Application Basics
Name: Thunderbird Version: 52.9.1 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profile Folder: Open Folder
(Local drive) Application Build ID: 20180709124824 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) mail.bezeqint.net:110, plain, passwordCleartext
OUTGOING: , out.bezeqint.net:25, plain, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Crash Reports https://crash-stats.mozilla.com/report/index/bp-c02f4768-f5fa-474a-9981-623010180529 (5/29/2018) https://crash-stats.mozilla.com/report/index/bp-cddceedc-1b77-4f07-911e-9b6c60180529 (5/29/2018) https://crash-stats.mozilla.com/report/index/bp-1941b996-c2e9-42d8-96e3-87bce0180528 (5/28/2018) https://crash-stats.mozilla.com/report/index/bp-c24d32e1-abf8-4e57-adc4-756f50180528 (5/28/2018) https://crash-stats.mozilla.com/report/index/bp-b7f6e477-69d2-47a4-beec-b59590180528 (5/28/2018)
Extensions
BiDi Mail UI, 0.9.9b3, true, {54e72d7b-ed31-4736-854f-f517358f21ee}
Lightning, 5.4.9.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
WiseStamp, 3.13.44, true, wisestamp@wisestamp.com
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.display.use_document_fonts: 0
extensions.lastAppVersion: 52.9.1
font.internaluseonly.changed: true
font.minimum-size.x-western: 20
font.name.monospace.el: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Times New Roman
font.name.sans-serif.el: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Times New Roman
font.name.serif.el: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 20
font.size.variable.el: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 20
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 169b00a2-c926-422c-a3e8-5d326483653
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"3"},"flaggedCol":{"visible":true,"ordinal":"5"},"attachmentCol":{"visible":false…
media.gmp.storage.version.observed: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1536686334
places.history.expiration.transient_current_max_pages: 122334
print.printer_Xerox_WorkCentre_3210_PCL_6.print_bgcolor: false
print.printer_Xerox_WorkCentre_3210_PCL_6.print_bgimages: false
print.printer_Xerox_WorkCentre_3210_PCL_6.print_duplex: -437918235
print.printer_Xerox_WorkCentre_3210_PCL_6.print_edge_bottom: 0
print.printer_Xerox_WorkCentre_3210_PCL_6.print_edge_left: 0
print.printer_Xerox_WorkCentre_3210_PCL_6.print_edge_right: 0
print.printer_Xerox_WorkCentre_3210_PCL_6.print_edge_top: 0
print.printer_Xerox_WorkCentre_3210_PCL_6.print_evenpages: true
print.printer_Xerox_WorkCentre_3210_PCL_6.print_footercenter:
print.printer_Xerox_WorkCentre_3210_PCL_6.print_footerleft: &PT
print.printer_Xerox_WorkCentre_3210_PCL_6.print_footerright: &D
print.printer_Xerox_WorkCentre_3210_PCL_6.print_headercenter:
print.printer_Xerox_WorkCentre_3210_PCL_6.print_headerleft: &T
print.printer_Xerox_WorkCentre_3210_PCL_6.print_headerright: &U
print.printer_Xerox_WorkCentre_3210_PCL_6.print_in_color: true
print.printer_Xerox_WorkCentre_3210_PCL_6.print_margin_bottom: 0.5
print.printer_Xerox_WorkCentre_3210_PCL_6.print_margin_left: 0.5
print.printer_Xerox_WorkCentre_3210_PCL_6.print_margin_right: 0.5
print.printer_Xerox_WorkCentre_3210_PCL_6.print_margin_top: 0.5
print.printer_Xerox_WorkCentre_3210_PCL_6.print_oddpages: true
print.printer_Xerox_WorkCentre_3210_PCL_6.print_orientation: 0
print.printer_Xerox_WorkCentre_3210_PCL_6.print_page_delay: 50
print.printer_Xerox_WorkCentre_3210_PCL_6.print_paper_data: 9
print.printer_Xerox_WorkCentre_3210_PCL_6.print_paper_height: -1.00
print.printer_Xerox_WorkCentre_3210_PCL_6.print_paper_name:
print.printer_Xerox_WorkCentre_3210_PCL_6.print_paper_size_unit: 1
print.printer_Xerox_WorkCentre_3210_PCL_6.print_paper_width: -1.00
print.printer_Xerox_WorkCentre_3210_PCL_6.print_resolution: 600
print.printer_Xerox_WorkCentre_3210_PCL_6.print_reversed: false
print.printer_Xerox_WorkCentre_3210_PCL_6.print_scaling: 1.00
print.printer_Xerox_WorkCentre_3210_PCL_6.print_shrink_to_fit: true
print.printer_Xerox_WorkCentre_3210_PCL_6.print_to_file: false
print.printer_Xerox_WorkCentre_3210_PCL_6.print_unwriteable_margin_bottom: 0
print.printer_Xerox_WorkCentre_3210_PCL_6.print_unwriteable_margin_left: 0
print.printer_Xerox_WorkCentre_3210_PCL_6.print_unwriteable_margin_right: 0
print.printer_Xerox_WorkCentre_3210_PCL_6.print_unwriteable_margin_top: 0
security.sandbox.content.tempDirSuffix: {5e8d9bad-6c48-400e-b232-1f7de1366408}
Graphics
GPU #1
Description: Intel(R) HD Graphics 620
Vendor ID: 0x8086
Device ID: 0x5916
RAM: Unknown
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Driver Version: 21.20.16.4550
Driver Date: 11-11-2016
GPU #2
Description: AMD Radeon (TM) R7 M460
Vendor ID: 0x1002
Device ID: 0x6900
RAM: 2048
Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version: 21.19.128.4
Driver Date: 9-3-2016
Features
Direct2D: false
DirectWrite: true (10.0.17134.1)
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 620 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)
AzureCanvasBackend: skia
AzureCanvasAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: skia
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.13.1
4.13.1
NSS
3.28.6
3.28.6
NSS Util
3.28.6
3.28.6
NSS SSL
3.28.6
3.28.6
NSS S/MIME
3.28.6
3.28.6
I restarted in safe mode and it did not help. We also disabled firewall. Very frustrating!
Ɖɔɖɔɖo si wotia
restarted the router - it was a fluke of configs. working perfectly now. Thank you for your help!