We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I unblock an email address or extension I previously blocked?

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 140 views
  • Nuɖoɖo mlɔetɔ skye

more options

I blocked an email address that looked line spam, only to discover that it was from a company I want to receive mail from. How do I unblock the extension for this company so I can receive their emails again? Thank you.

I blocked an email address that looked line spam, only to discover that it was from a company I want to receive mail from. How do I unblock the extension for this company so I can receive their emails again? Thank you.

Ŋuɖoɖo si wotia

Zenos said

Thunderbird doesn't "block", so can you tell us in a little more detail quite what you did? The Junk Controls in Thunderbird work by counting the occurrences of words, and correlating the frequencies with your own classification as Junk or Not Junk. There is no blacklist of senders or attachment types. If you have been offered an option to block a domain, I think you must have some other anti-spam or anti-virus system in place.
Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

Thunderbird doesn't "block", so can you tell us in a little more detail quite what you did?

The Junk Controls in Thunderbird work by counting the occurrences of words, and correlating the frequencies with your own classification as Junk or Not Junk. There is no blacklist of senders or attachment types.

If you have been offered an option to block a domain, I think you must have some other anti-spam or anti-virus system in place.

more options

Ɖɔɖɔɖo si wotia

Zenos said

Thunderbird doesn't "block", so can you tell us in a little more detail quite what you did? The Junk Controls in Thunderbird work by counting the occurrences of words, and correlating the frequencies with your own classification as Junk or Not Junk. There is no blacklist of senders or attachment types. If you have been offered an option to block a domain, I think you must have some other anti-spam or anti-virus system in place.
more options

You are correct. My mailbox in '@outlook.com' captures my junk messages outside of Thunderbird and offers a block feature. I blocked it there, and now found how to unblock it there. Thanks for the help. It's just what I needed.

skye trɔe