Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

mozilla wont open after the most recent firefox update

  • 2 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ cor-el

Leahna
Leahna
more options

firefox updated today (or maybe overnight last night) and now it wont open at all... i get an error message telling me it is now incompatable with my windows version... windows hasn't updated, so i'm confused.

firefox updated today (or maybe overnight last night) and now it wont open at all... i get an error message telling me it is now incompatable with my windows version... windows hasn't updated, so i'm confused.

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Which version of Windows are you using on the computer where you have this issue?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.