Can no longer receive emails from specific user. How do I solve?
A few weeks ago I was receiving emails from a specific person. Her email address is in my address book. She keeps sending me emails but I never receive them. They are not in the junk folder and I did not create any filters. Don't know why this is happening. I do not have any problems receiving any other person's emails.
All Replies (6)
Hi Sharon !
Would you take a look at the section 'Are you receiving some emails but not others' in this article: http://mzl.la/1ApHiDw
You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You need to seek support from your service provider or a forum for that service.
If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.
https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help
Thank you Happy112 but I read that article and none of those suggestions applied or worked.
The Ed-Meister please move this thread to the Thunderbird Support Queue. Thank you.
Are you sure that the problem isn't at her end? I have a simple second email address to use if problems develop at either end.
moved to the Thunderbird questions queue