Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Contents of all messages in Inbox get deleted randomly - but fortunately not contents of subfolders.

  • 4 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ JohnLackie

more options

At random intervals - weeks apart - Thunderbird suddenly deletes all the contents of messages in my Inbox. The message headers remain - until I 'repair' the folder when the messages disappear completely. Messages in subfolders are OK.

At random intervals - weeks apart - Thunderbird suddenly deletes all the contents of messages in my Inbox. The message headers remain - until I 'repair' the folder when the messages disappear completely. Messages in subfolders are OK.

All Replies (4)

more options

How many messages do you keep in your Inbox? The article here advises that the best way to minimise this problem is to keep it almost empty: http://kb.mozillazine.org/Keep_it_working_%28Thunderbird%29

more options

I only keep ~10 messages in the Inbox - and the problem doesn't seem to be sensitive to the number of messages

more options

pop account or imap? which AV software are you running?

more options

POP account Antivirus is AVG (Free version)