Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I chose delete trash & entire inbox deleted! Grrr!!

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 12 views
  • Nuɖoɖo mlɔetɔ finitarry

more options

All messages in inbox are deleted on Tbird & server. I had to use my alternate email, as my main email wouldn't receive emails for a couple hours, in order to confirm my email address to mozilla in order to ask a question here. UUUgh, this is a freakin mess. There were over 800 Emails in the inbox. After the emptying the trash the trash folder still had >200 Emails in it, same as before. Terrible way to start the day. Losing trust in this client.

All messages in inbox are deleted on Tbird & server. I had to use my alternate email, as my main email wouldn't receive emails for a couple hours, in order to confirm my email address to mozilla in order to ask a question here. UUUgh, this is a freakin mess. There were over 800 Emails in the inbox. After the emptying the trash the trash folder still had >200 Emails in it, same as before. Terrible way to start the day. Losing trust in this client.

StatueLake trɔe

All Replies (3)

more options

You should not be using the Inbox as a storage facility. It was not meant for that. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

more options

Doesn't explain why the inbox on client and server were deleted completely when 'Empty trash' was selected on the right hand menu. The trash folder was still full after this error occurred. My settings for the Inbox folder are for nothing to be deleted automatically and for all starred messages to be saved from any action, including deletion of messages, taken by Tbird or syncing.

I will adjust my usage of Tbird but an idea of what happened would be very helpful.

more options

The folder might have gotten corrupted. Did you look in the profile to see if there is anything left of it? This page might help: http://www.ehow.com/how_7165104_restore-email-folders-mozilla-thunderbird.html