Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird will download new messages but any messages older than a couple of days do not download from my web based mail server, Mediacom.

  • 2 ŋuɖoɖowo
  • 5 masɔmasɔ sia le wosi
  • 5 views
  • Nuɖoɖo mlɔetɔ foltz85

more options

Whenever I'm away from the office I read my email on Mediacom's web based email. Then when I return to the office, Thunderbird downloads these emails to its system for review and storage. Recently Thunderbird stopped downloading any message that is more than a couple of days old leaving them on the Mediacom system. How do I get these older messages downloaded. In the past Thunderbird has had no trouble with downloading two to three weeks of old messages.

Whenever I'm away from the office I read my email on Mediacom's web based email. Then when I return to the office, Thunderbird downloads these emails to its system for review and storage. Recently Thunderbird stopped downloading any message that is more than a couple of days old leaving them on the Mediacom system. How do I get these older messages downloaded. In the past Thunderbird has had no trouble with downloading two to three weeks of old messages.

All Replies (2)

more options

This account uses POP?

more options

foltz85 said

Whenever I'm away from the office I read my email on Mediacom's web based email. Then when I return to the office, Thunderbird downloads these emails to its system for review and storage. Recently Thunderbird stopped downloading any message that is more than a couple of days old leaving them on the Mediacom system. How do I get these older messages downloaded. In the past Thunderbird has had no trouble with downloading two to three weeks of old messages.

Yes its uses POP