downloads
When I download a file the extension disappears. If its a rar file instead of file.rar it will just be file. If I rename it to file.rar it becomes a .rar file and opens fine. How do I make it stop deleting the file extension?
Tracy
All Replies (9)
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
See if this Windows support page helps you. http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions#show-hide-file-name-extensions=windows-7
FredMcD said
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
Yes its still there. If I download through IE it downloads fine.
the-edmeister said
See if this Windows support page helps you. http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions#show-hide-file-name-extensions=windows-7
No sorry:( Its not that they are hidden, the .ext just isnt there.
Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.
Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?
Try to rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.
Give Firefox a tune up Try Safe Mode Troubleshooting Information This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website. Application Basics Name Firefox Version 38.0.5 Build ID 20150525141253 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Profile Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Multiprocess Windows 0/1 (default: false) Crash Reports for the Last 3 Days Report ID Submitted
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cor-el said
Try to rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.
Sorry it didnt work.
Some of your crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.